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Check the agreed delivery date or the 30-day default and see which next step may apply.
If no delivery time was agreed, the seller must deliver without undue delay and within 30 days. If a date was agreed, that date is used instead.
When the seller misses the deadline, the consumer normally gives an appropriate additional period before terminating and requesting a refund.
You may terminate immediately if the seller refuses to deliver, or if delivery by a particular date was essential and you made that clear before the contract.
If you give an additional reasonable deadline and it expires without delivery, you may terminate. The seller remains responsible for delivery even when a courier is involved.
No. The agreed delivery time is used when one was set.
Usually you first give an appropriate additional period. Immediate termination is available in specified cases, including refusal or an essential date.
Your sales contract is with the seller. The seller remains responsible for delivery to you in the usual consumer purchase.
Delivery check
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